Mobile - Download & Home Screen
Downloading the Mobile app
Visit the Google play store or the iOS AppStore and search for Synup to download and install your mobile device application.
Once you have downloaded the app, login into the account with your existing Synup dashboard credentials to access the attributes of Synup Mobile.
QR codes to download the Mobile app
Once you have downloaded the mobile app, you will see a glimpse of the roll-up reviews (Positive/negative) and some profile insights for all your locations and the feed cards for all your locations.
To view the same details for a single location, use the dropdown on the screen's top to search for a single location.
At the bottom of the screen is the navigation bar that easily lets you switch between sections
- Home: This screen provides you quick insight into your performance metrics for selected locations, and easy access to manage specific settings via the Suggestions section
- Content: The Content section lets you manage information about each of your locations on the go. You can edit business information such as the business address, change operating hours, add or remove cover and business images on the go.
- Reviews: This section lets you monitor incoming reviews for each of your locations and decide how to respond accordingly. You can also access customized templates to provide responses to customers with just one tap.
Mobile - Filter your reviews
Filter reviews by ratings, sources, and status Through the Mobile App, you also can filter your reviews by four different segments. Filter by Ratings Filter by Sources Filter by Status Filter by the date stamp Filter by Ratings - View your reviews ...
Mobile - About Synup Mobile app
The core intention behind the design of our Synup Mobile App is to empower all our customers to access & interact with their locations when on the go, with ease. Considering this is a Mobile app, it quite obviously comes with certain limitations. ...
Mobile - Monitor and respond to reviews
You can view and manage your reviews for your locations through the Mobile app. From the home screen of your mobile app, navigate to the view all reviews option. Once you do that, you will see the reviews of the location you have selected or the ...
Mobile - Optimize Feed suggestions on-the-go
Optimize Feed suggestions on-the-go Unlike your Feed feature view on your Synup dashboard - which allows you to fill in Content cards, media cards, responding to user question cards, and responding to review cards, the Feed cards available on your ...
Mobile - Access performance and analytics reports
Access performance and analytics reports As mentioned earlier, the default screen you will see when you log in to your Synup App is for all the locations that you have access to. And, hence you will, by default, see the roll-up review reports on your ...