Review Generation - Rebranded
What’s changed?
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Rebranding of our Review Generation & Interaction features. They are now called Review Acquisitions & All reviews.
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Widgets have been included under the All Reviews component.
Rebranding of our Review Generation & Interaction features.
These two features are no longer under separate headers, they are accessible under one component - namely the Reviews.
Click on the Reviews option to view these 2 sub-features
All reviews - previously known as Interactions
Review Acquisitions - Previously known as Review Generation.
Features included under All Reviews Component.
Review Widgets that was previously a separate component available in the navigation header, has now been included under the all reviews feature.
- Edit Positive review criteria (for filtering purposes)
- View Review Sources (Add additional review sites)
- View Bulk response jobs (Access all the bulk response actions you have initiated for the location)
- Export report (download the report you see based on the filters applied on the screen)
- Response templates (Create global & individual templates)
- Wildcards which was previously visible under settings have now been included under response templates
- Review Widgets - which was a stand-alone component by itself on the navigation header, have now been included under All reviews.
Features included under Review Acquisition Component
- Acquisitions - Previously known as review campaigns (View all past and active review acquisition campaigns you have launched for a location.
- Acquire New reviews - Previously knows as Create new review campaigns(Create new review acquisitions from here).
- Responses - Access all the review responses your location has received.
- Delivery Errors - Access the email/SMS delivery errors for every review acquisition campaign launched.
- Create Email/SMS or Statis URL review acquisitions.