With the Yelp Pro add-on for Synup, you can connect your Yelp account to the Synup dashboard. This will enable you and your team to monitor incoming customer reviews, respond to them in real-time, get almost-real-time performance metrics for your Yelp profiles, and manage your listings as you see fit.
Note: To respond to reviews, you must have the Yelp Pro addon and connect the appropriate Yelp account that has access to the Yelp listing.
Enabling the Yelp Pro add-on
Before you connect your accounts, ensure that the Yelp Pro add-on is enabled for your Synup account.
Connecting Yelp to Synup
To set up a connection between Yelp and Synup, you need the following:
Steps to connect Yelp to Synup:
Using the Yelp Pro add-on
The Yelp Pro add-on in Synup enables users to:
Please go through this section for detailed articles on how to manage your listings from Synup.
FAQs
What is the difference between connected and synced?
Synced: This indicates that your location info has been synced with the Yelp listing. This ensures that whatever changes you make to your location in Synup are accurately reflected on Yelp.
Connected: If you connect your Yelp account to the location by authorizing Synup, in addition to managing store listings, and being able to view reviews, you can respond to those reviews from the Synup Dashboard.
Is it possible to use Yelp without connecting accounts?
Yes, you can choose to merely sync Yelp listings without connecting your Yelp account. This will not allow you to respond to reviews but you can manage your listings and content.
Synup says that my connection is about to expire?
For security purposes, the Synup-Yelp account connection will periodically expire once every 45 days. You will be notified via email and within the product on the listings page 10 days before expiry.
Please log in and reauthorize as necessary. If the connection expires, your data on Synup and Yelp will not be affected in any way, however, you will no longer be able to make use of the Yelp capabilities in Synup.