How to add multiple locations

How to add multiple locations

Brands with a significantly large number of locations can upload data using a CSV file. 

Multi-Location Data Upload via CSV

This process includes creating a comma-separated value (CSV) file using a spreadsheet program like Microsoft Excel or Google Sheets.

To begin adding multiple locations follow the steps below:

Login to the Platform to access your dashboard. To do this, visit Synup Login.

  1. Click on the ‘Add New Location Button displayed in the navigation bar.
  2. In the New Location Wizard, Click ‘Add using CSV’, displayed in the top right corner.

2 Steps are involved to complete the bulk upload  

Step 1: Download the help manual and CSV template.

This download link contains three files:

  • Bulk Add Manual (PDF): A detailed manual to help you format and upload your CSV file. It also contains descriptions of the required fields in the CSV and how to handle any errors that might occur when you attempt to upload your file.
  • A Category List (spreadsheet): A spreadsheet with supported business categories for your locations.
  • Sample Template (plain text): A formatted template to help you create your spreadsheet. Open this sample CSV import file using a spreadsheet program like Microsoft Excel or Google Sheets and fill in your location data. Note that not all fields are mandatory. Use Bulk Upload Manual to reference optional and mandatory fields.

Note: Check your file before saving it to avoid any format errors. To learn more about how to format your CSV file, refer to this article.

Once you have finished editing your spreadsheet, save the file in CSV format. This option can usually be accessed from the File menu in your spreadsheet program, labeled as "Export as.CSV" or "Download as.CSV".

Step 2: Upload the CSV file to proceed

Click ‘Select CSV File’ to upload your file.

Note: it may take up to 15 minutes to upload all your location data. Once your file has been successfully uploaded, you will receive an email notification on the account email registered with Synup.


If your CSV file was successfully uploaded, all your locations would display as summary cards. You can click on any location to start managing your data. 

Suppose there was an error in your bulk upload. In that case, an email notification will be sent to the user who uploaded the locations with the attached CSV of just the errored locations/the locations that did not get added due to some formatting error.


Resolving an Error with the CSV File Upload

If your CSV file upload is unsuccessful, a download link will display on the notification card, or you can access the attached CSV via the email sent to the user. 

Refer to the steps below:

  • Click on the ‘Download Error CSV’ link displayed on the error notification card. Open this file using a spreadsheet program like Microsoft Excel or Google Sheets.
  • This file contains all locations that failed data validation, along with descriptions of the errors.
  • You can use this file to make the required changes to your data.
  • Save the edited file as CSV and click ‘Select CSV File’ on your dashboard to upload the file.
  • Once your CSV file is successfully uploaded, all Locations will be added to your account and the listing sync process will be initiated. Learn more about data sync here.
    • Related Articles

    • Organise your locations with folders

      For better data management and also giving access to your locations, you can segregate all your locations by grouping them into manageable folders. Examples for grouping locations Type (premium, hospitals, franchise, etc) Geography (US, NZ, NY) ...
    • How to Edit Multiple Locations

      If you manage multiple locations on your account, you can bulk edit location data for them at once. How to Edit Multiple Locations Access your business locations from the Location Manager page once you log in to your account. Select the Locations you ...
    • How to Edit Multiple Locations via CSV

      You can edit data for multiple locations at once by uploading a CSV file. From the Location Manager, select the Locations you want to edit. You can click the search icon displayed alongside Location to search for Locations by name, address, or store ...
    • How to Organize Locations with Tags

      Tags are labels that you can use to view roll-up reports across components like Analytics, Reviews, and, more. Locations can have multiple tags to help you create different combinations of location grouping. You use tags to group locations by region, ...
    • Edit Locations In Bulk With The Location Manager

      You can manage your locations more efficiently and in bulk with the new location manager. These capabilities allow you to search and select multiple locations based on your requirements or criteria, edit and update location attributes in bulk, and ...