How to view reviews for multiple locations
You can access reviews from across locations using tags.
To view a roll-up of reviews from across locations, ensure that these locations are tagged appropriately.
Use the Universal Search bar to search for locations by an associated tag. Access the reviews tab and click All reviews to display all reviews for the specific tag.
Each review card displays the location information at the top to help you identify the location with which this review is associated.
How to bulk respond to multiple reviews
Bulk Response is a workflow that helps you respond to multiple reviews at once. Select the reviews you want to respond to, write a fitting response, or use a saved response template and simply hit Send! Note 1: Bulk Response is not available for all ...
How to view & respond to reviews
Reviews are a great way to engage with customers and build a reputation across business transactions. To help you manage your brand identity, Synup’s Reputation Management enables you to monitor and respond to customer reviews and ratings across ...
How to view review highlights
Review Highlights is a feature enhancement to help you quickly discover what your reviewers are most interested in when interacting with your brand. Synup automatically identifies 10 best highlights from your reviews on all review sites and displays ...
How to respond to reviews with response templates
Synup’s Review Response Templates support quick and easy reputation management. What can I do with Review Response Templates? You can create unlimited templates from the dashboard for standardized and timely communication. Manage and assign templates ...
How to search for reviews
We've introduced a workflow to help you search for reviews with a keyword or phrase. To use this, navigate to Reviews ->All Reviews in the overhead navigation bar. Click the search icon on your Reviews page. This icon will open the search box. Type ...