What changes can I expect with the new Synup White Label UI

What changes can I expect with the new Synup White Label UI

We are excited to release our new white-label UI with advanced features to help your customers bolster their local marketing. Your clients will be able to access the new UI from June 11, 2019.

Here is a list of quick-and-easy FAQs to help you understand what’s new.

Will my login details change, following this release?

No. Your username and password will remain the same.

What are the biggest changes my clients should expect?

1. An enhanced design and navigation menu

2. A new default landing page (Location Manager)

3. The following new capabilities:

  • Enhanced Analytics
    Analyze & derive actionable information that drives customer acquisition & engagement

  • Promotional Posts
    Create posts in Google listings about upcoming events and promotions

  • Reviews Showcase
    Promote positive reviews across owned media properties (websites, app)

  • Content Performance Console
    Access all of your reviews, analytics, and posts across locations in one place

  • User Management
    Control and designate user roles in the UI using advanced admin capabilities

What changes do I need to implement to activate this release for my customers?

  1. Log in to your Synup account
  2. Set up the client login portal URL from Agency Tools
  3. Add users with "Read Only" or "Write" access to selected locations or folders

If I have a customer service request or question, whom should I contact?

For customer service requests, please contact your dedicated Customer Success Manager or support@synup.com and we will respond as quickly as possible.

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