Troubleshoot: SMTP setup for Microsoft account

1. Enable SMTP authentication for your account from the Microsoft admin account

2. For multifactor authentication

Steps to Authenticate SMTP from a Microsoft Admin account

Please check if the following setting is enabled:

1. Open the Microsoft 365 admin center and go to Users > Active users.

2. Select the user, and in the flyout that appears, click Mail.

3. In the Email apps section, click Manage email apps.
   

1. Verify the Authenticated SMTP setting: make sure it is checked/enabled.

5. When you're finished, click Save changes.

After done with the above changes please try to set up the SMTP setting

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When multifactor authentication is enabled, also follow these steps

1. Go to https://mysignins.microsoft.com/security-info

2. Click Add sign-in method
   

1. Choose the "App password" method

2. Enter "Clientjoy SMTP"

3. On next, copy the password and use this password in Clientjoy while setting up SMTP

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