How to change the selection criteria to view reviews
The standard rating for a positive review is set by default to 3 stars and above. However, as part of managing your reviews, you can choose to define a positive review in accordance with a standard more appropriate to your business type.
To change the Review Criteria:
- Use the Navigation Picker to select a location for which you would like to manage reviews.
- Click on the Reviews ->All reviews tab to view accumulated reviews from our Publishing Partner Networks.
- Now click on More Options (three vertical dots) and select Edit Positive Criteria.
Use the drop-down picker to select a rating and click Save to save changes.
The rating you set here will define positive reviews for this Location.
Related Articles
How to export a CSV report of my reviews
Log into your account to access your dashboard. Use the Navigation Picker to select a location you want to manage. Click Interaction from the overhead navigation bar and select Reviews. Click on More Options (three vertical dots) in the top right ...How to edit review sources
As part of managing your reviews, you can choose to view reviews from specific Publishing Partner Networks. To do edit review sources for a Location: Log into your account to access your dashboard. Use the Navigation Picker to select a location for ...What changes can I expect with the new Synup White Label UI
We are excited to release our new white-label UI with advanced features to help your customers bolster their local marketing. Your clients will be able to access the new UI from June 11, 2019. Here is a list of quick-and-easy FAQs to help you ...How do I hide my business address
If you manage Service Area Business locations that do not have a storefront, you can choose to hide your address from all publicly visible Listings. Here's how you can hide your business address for existing Locations: Use the Navigation picker to ...How is my subscription renewed?
Your subscription renewal will depend on the plan you have chosen (Monthly, Annually or Quarterly). Once your existing subscription lapses, you will be charged automatically on your credit card associated with your account. At the time of renewal, if ...