Billing
How can i cancel my account
Your account cancelation terms & conditions are clearly mentioned in your contract. If you choose to cancel your account before the end of your contract term, cancelations charges will be associated with it. Please reach out to support@synup.com, who ...
How to update billing information associated with my account
You can update your card details associated with your account at any time from the Account settings option. To update your card payment information: Click the Account Settings tab displayed in the overhead navigation bar and access Billing. Access ...
How can I access my account subscription and billing information
Click the Account Settings tab displayed in the overhead navigation bar and access Billing. The side navigation panel allows you to access an Overview of your subscription information and your account Billing History. Overview This tab allows you to ...
How can I download an invoice
You can access records of all your account invoices from the Billing Information section. Click the Account Settings tab displayed in the overhead navigation bar and access Billing, then select Billing History from the side navigation panel. You can ...
How to purchase SMS Credits for my Review Campaigns
What is SMS credit? To send out SMS review campaigns, you must have SMS credits in your account. Every month based on the plan SMS credits are added to your account for every active location on your dashboard/minimum commit as per your contract. ...