Knowledge Base
Synup Office Hours
Struggling to boost your local search visibility and convert searchers into customers? Join our upcoming office hours webinar to unlock the secrets of local SEO success!Account Settings
Learn here how to manage the several settings of your account - connect accounts, add users and much moreSynup Home
Synup Home is your welcome page once you login into your Synup account. The home page provides the overall health of your local business along with some important tasks which can help you accelerate your local business performance.Content Manager/Locations Manager
Learn everything you need to know about adding your locations to the Synup dashboard and how to manage them.Listings
Learn how to connect your existing Google & FB listings, and manage duplicate listings and voice-based listings here.Reviews
Learn everything you need to know about reviews here. Respond to reviews - single & bulk, create new review acquisitions, install review widgets,Notifications
Learn how to authenticate your email setup to send & receive account profile email notifications to yourself and to your clients/other employees.Analytics
Get a complete view of your digital profiles across media channels through your Insights Dashboard and data reportsPosts
Create promotional posts for Google & Facebook with this feature on the Synup dashboardAutomations
Synup AutomationsCampaigns
Create post campaigns and ads to increase your business profile's visibility onlinePages
Synup PagesSynup Freemium
Get started with Synup Freemium for Agencies to accelerate growthSynup Mobile
Learn more about our recently launched Synup Mobile app.Product Announcements
Get acquainted with what's new and improved on SynupFAQs
Browse through some of our commonly raised questions to help answer specific queriesVideo Guides
Watch our video guides to learn best practices and quick tips on how to get your business profiles optimizedSocial
Synup Social gives you a platform to manage your social media profiles from one place. Plan, analyze, and publish content in advance — so you can save time & grow your business.Getting Started
Access our onboarding kits hereClientjoy
Client Joy articles
Recent Articles
Media Guidelines
The photos you upload will appear better if they meet the recommended standards of quality. Here are some guidelines you’ll want to keep in mind when choosing to add media to your locations. Photo Types: Type Description LOGO Business logo image ...How to Assign Existing Media to Locations?
How to Assign Existing Media to Locations? Access your Media Manager from the overhead navigation bar. Assigning a Single Media Items to Locations Choose a media item you want to assign to multiple locations and click the number of locations under ...How to Organise Media using Labels and Categories?
What are Media Labels? Media labels are tags you can use to optimize search for particular media items. These tags are especially useful when you want to quickly access media items to assign these to multiple locations. For example, if you manage ...How to Upload Media to the Media Manager?
The media manager is an asset library to help you manage media across multiple locations/brands. From the media manager you can manage the following: Upload media that can be used across locations Assign existing media to locations Organize all your ...Review Acquisition using CRM/App integration
In 2022 87% of people used Google to search and evaluate a local business. 76% of customers say they always read online reviews before making a purchase decision. Customers also tend to ignore reviews that are more than 3 months old. This underscores ...
Popular Articles
How to schedule a post
You can create posts that can be scheduled ahead of time. The posts will get published based on the date and time selected. 1. Click on Drop down displayed in ‘Add Brand’ 2. Select Post 3. Create post page will be displayed 4. Enter Post Name 5. ...How to use and view ranking analytics
Synup's Ranking Analytics helps you measure your brand’s position on the Google search results page and Google Local Finder. Monitoring your search engine presence consistently helps you strategize for improved visibility by focusing on the right ...Join us for Synup Office Hours: Get the latest updates on local search
Struggling to boost your local search visibility and convert searchers into customers? Join our upcoming office hours webinar to unlock the secrets of local SEO success! What you will get? Discussions on the latest local search trends for the week ...How to resolve errors with posts
In case of errors, the post status will display the error. This allows you to identify and address any problems promptly You can click on "Edit Post" to make the necessary corrections and save your changes. This ensures that any issues can be quickly ...How can I enable Synup Feed for my account
Synup Feed is a comprehensive activity feed that helps you keep your digital profiles optimized at all times. It recommends profile updates for your business locations - such as changes to business hours, promotional content, or customer review ...