The reviews you receive for a Business Location are displayed under Interactions. You can choose to view all reviews or customize a view.
Creating a custom view enables you to view reviews from:
- Specific periods
- Select Partner Networks, by type of review, or rating using Filter and sort options
View Reviews from a Specified Period
Use the Navigation Picker to select a location for which you would like to manage reviews.
Click on Interactions to view accumulated reviews from all Publishing Partner Networks.
From the Period drop-down picker select an option that you want to filter:
- Until Today
- Last 7 days
- Last 30 days
- Last 60 days
Only reviews from the defined period that you have selected are displayed.
View Reviews using Filter and sort options
You can choose to view reviews for a Location defined by review sites, rating, response status, or type.
To filter out and sort your review, Use the Universal Search bar to select a location you want to manage.
Click on Interactions in the overhead navigation bar and click Reviews to view accumulated reviews from various Publishing Partner Networks and then, click Filters to customize a view.
Types of Filters and Sort options:
You can choose to Filter by:
- Review Sites
- Rating received
- Status (pending or responded)
- Type (reviews, social, Facebook Recommendations )
The Sort options display reviews in a sequence, that follow either of the following options:
- Newest First
- Oldest First
- Lowest Rating
- Highest Rating
Note: You can only select a single sort by option at a time.