The standard rating for a positive review is set by default to 3 stars and above. However, as part of managing your reviews, you can choose to define a positive review in accordance with a standard more appropriate to your business type.
To change the Review Criteria:
Use the Navigation Picker to select a location for which you would like to manage reviews.
Click on the Interaction tab to view accumulated reviews from our Publishing Partner Networks.
Click on More Options (three vertical dots) and select Change Selection Criteria.
Use the drop-down picker to select a rating and click Save to save changes. The rating you set here will define positive reviews for this Location.