We are excited to release our new white-label UI with advanced features to help your customers bolster their local marketing. Your clients will be able to access the new UI from June 11, 2019.
Here is a list of quick-and-easy FAQs to help you understand what’s new.
Will my login details change, following this release?
No. Your username and password will remain the same.
What are the biggest changes my clients should expect?
1. An enhanced design and navigation menu
2. A new default landing page (Location Manager)
3. The following new capabilities:
- Enhanced Analytics
Analyze & derive actionable information that drives customer acquisition & engagement
Promotional PostsCreate posts in Google listings about upcoming events and promotions
Reviews ShowcasePromote positive reviews across owned media properties (websites, app)
Content Performance ConsoleAccess all of your reviews, analytics, and posts across locations in one place
User ManagementControl and designate user roles in the UI using advanced admin capabilities
What changes do I need to implement to activate this release for my customers?
- Log in to your Synup account
- Set up the client login portal URL from Agency Tools
- Add users with "Read Only" or "Write" access to selected locations or folders
If I have a customer service request or question, whom should I contact?
For customer service requests, please contact your dedicated Customer Success Manager or firstname.lastname@example.org and we will respond as quickly as possible.